Privacy policy

PRIVACY POLICY

myInnerGo takes your privacy very seriously and is very important to us. Please read the following to learn more about our Privacy Policy. Our Privacy Policy governs all our Services and any use and interaction requires acceptance – any and all use of our Services and website constitutes an agreement between you and myInnerGo.

ABOUT THIS POLICY
This policy covers how myInnerGo treats personal information that myInnerGo collects and receives – including the handling of personal information you provide, information as part of Services, and other general usage information.  Personal information is information about you that is personally identifiable such as your name, birthdate, credit card information, and other information that is not publicly available.

REGARDING CHILDREN
myInnerGo does not contact children under age 16 about special offers or for marketing purposes without a parent or guardian’s permission.

WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, or place an order, use any of our Services or products, enter promotions or sign up for newsletters.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, gender, birthdate, interests, behaviors, credit card information and/or other personal information. When you register with myInnerGo and sign in to our Services, you are not anonymous to us.
myInnerGo automatically receives and records information whenever you interact with our Services or websites from your computer and browser, such as your IP address, location, cookie information, software and hardware attributes and page requests.

WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience with the website or Services.  As part of the Services, your User Info is critically important to providing you accurate Results regarding your genetic information, personalized genetic profile and information and resources that may be most relevant to you.  In addition to this, your information helps us to better respond to your individual needs and other personalized experience enhancements.
• To improve our website and Services. We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions.
• To contact you.  The email address you provide for order processing or registering may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or Service information, etc.  We will always provide options to unsubscribe from receiving future emails in your profile or at the bottom of our emails.
• To conduct research.
• To administer site features.  This can range from contests, promotions, surveys or other general features.

INFORMATION SHARING AND DISCLOSURE
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or Services requested or under the following circumstances:

• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• We believe it is necessary to share information in order to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of myInnerGo Terms of Service, or as otherwise required by law.
• We transfer information about you if myInnerGo is acquired by or merged with another company.  In this event, myInnerGo will notify you before information about you is transferred and becomes subject to a different privacy policy.

myInnerGo will never release any personally identifiable information to any third-party without receiving explicit consent to do so.  However, your information may be provided to third-party non-profit and/or commercial partners as part of an aggregate study for research or other use; in these cases, all personally identifiable information will be removed from the data and may be merged with other people’s data in a way that it is not personally associating.

SECURITY AND CONFIDENTIALITY
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private financial information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We limit and restrict access to personal and genetic information about you to employees who we believe reasonably need to come into contact with the information to provide products or services to you or in order to do their jobs.
Unless shared by you or formally requested to do so by you, we will not share your personal information or the results of your genetic tests to any members of your family.  If you do choose to share your information, it is advised you educate yourself on the potential repercussions for doing so.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

DO WE USE COOKIES?
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.